Who sells on this site?
PeptidLab is the shop of AM SERVICES, a company registered in France. SIRET 10558865100015, VAT FR49105588651, RCS Évry. Email contact@peptidlab.li, phone +33 7 56 93 11 59. More details on About and the legal notice.
What do we sell, and to whom?
Laboratory reagents, not medicines. They are intended for laboratory research. They are not intended for human or animal consumption, nor for medical use. Purchases are reserved for people aged 18 or over. It is a standard sale: you pay the price shown, and we prepare and ship the order.
Is the price shown the final price?
Yes. Prices are in euros including French VAT. Mondial Relay delivery costs €7.90 in France and €14.99 to other countries, and is free from €200.00. This amount is shown again in the summary, before payment. There are no subscription fees and no extra charges after the order.
Where do parcels ship from, and how fast?
Orders are prepared in France, at the registered office shown above, then handed to Mondial Relay. Before 2 p.m. on a working day, the parcel ships the same day; otherwise within 24 to 48 working hours. After dispatch, allow about 3 working days in France, Belgium and Luxembourg, and up to about 6 working days to the other countries we ship to. Details: Delivery.
How do I pay?
By bank card only, on Stripe's secure page. The amount charged is the total including VAT. There is no other payment method.
How does a return work?
14 days from receipt, for a product that is still sealed and unopened. Return costs are at your expense, including international shipping if you send a parcel back to France. A faulty or non-conforming product is taken back at our expense. Details: Returns and refunds.
How is purity checked?
Each batch is analysed by HPLC and mass spectrometry before it is sold. The certificate of analysis carries the vial's batch number. It can be viewed under Certificates. We do not display any checks other than those shown in these documents.
Are the reviews from real customers?
Yes. A review is submitted by a customer, then read before publication. We do not write it; after a purchase, it earns a 10% code, whatever the rating. A purchase found with the order email carries the “Verified purchase” label. They are on the page Reviews.